Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile information
• Authentication credentials

Usage Data

We automatically collect:

• Conversation history and messages
• AI model selections and preferences
• Credit usage and transaction history
• Device information and IP addresses
• Browser type and operating system
• Usage patterns and feature interactions

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card information. We retain transaction IDs, payment amounts, and subscription status.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the BoltAi service
• Process your AI requests and maintain conversation context
• Manage your account and subscriptions
• Process payments and maintain billing records
• Improve our AI models and service quality
• Send important service notifications and updates
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, secure authentication, and regular security audits. Your conversation data is stored securely and is only accessible to you and our AI processing systems.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• AI Service Providers: Your messages are sent to third-party AI providers (OpenAI, Anthropic, Google) to generate responses
• Payment Processors: Stripe processes your payment information
• Service Providers: Trusted partners who assist in operating our service
• Legal Requirements: When required by law or to protect our rights

5. Your Data Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your conversation history
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Conversation history is retained indefinitely unless you delete it. After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze service usage. You can control cookie settings through your browser, but disabling cookies may limit service functionality.

8. Children's Privacy

BoltAi is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using BoltAi, you consent to such transfers.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:
[email protected]